Question 1

Do you buy all Microsoft Surface models, including Pro, Laptop, Studio, and Go?

Accepted Answer

Yes, we buy all Microsoft Surface devices! Our program covers the entire lineup, including the versatile Surface Pro tablets, the traditional Surface Laptop series, the powerful Surface Laptop Studio, the budget-friendly Surface Go, and even the older Surface Book models.

Question 2

Can I sell a broken or non-working Microsoft Surface tablet or laptop?

Accepted Answer

Absolutely. We provide competitive offers for all conditions. When submitting your quote, please be accurate about any damage your Surface has (e.g., cracked screen, damaged charging port, no power). We use non-working devices for parts and recycling.

Question 3

Is there extra value if my Microsoft Surface has optional components like the Type Cover or Slim Pen?

Accepted Answer

Yes, accessories add value! When you include original, functional accessories—like a Surface Type Cover, Surface Pen (Slim Pen or standard), or the original detachable keyboard—our valuation reflects that added worth. Always include the official charger.

Question 4

Can I trade in multiple Microsoft Surface devices at once?

Accepted Answer

Yes, absolutely! Our system is designed to make selling multiple devices easy with our “Add to Cart” feature.

You have two simple options for bulk orders:

Option 1: Shipping All Laptops in One Box (Recommended)

When placing your order, use the “Add to Cart” feature to list every device you are trading in. This is the simplest method as it consolidates your items into a single order and provides one prepaid shipping label for the entire batch.

Option 2: Shipping Laptops in Separate Boxes

If you need to ship your devices in multiple boxes, simply process each device as a separate, single order. Do not use the “Add to Cart” feature. This will generate a unique, prepaid shipping label for each individual box.

Important: Regardless of the method you choose, never use the same shipping label on more than one box.

Question 5

Is it safe to sell my Microsoft Surface device online with Canitcash?

Accepted Answer

Yes, it is completely safe and secure to sell your Microsoft Surface online with Canitcash.

Your privacy and security are our top priorities. Every device we receive undergoes an industry-standard, secure data wipe to guarantee your personal information is permanently erased. Furthermore, your shipment is protected with free, trackable shipping and our No-Risk Guarantee: If, for any reason, you are not satisfied with the final inspection offer, we will return your device to you at no cost. You are always in control of your sale. (Note: Shipments include standard $100 insurance. For high-value items, we recommend purchasing supplemental insurance.)

Question 6

What accessories are required with my Microsoft Surface?

Accepted Answer

We require the original Surface Connect Charger (AC adapter) for the quoted price. For devices like the Surface Pro or Surface Go, the keyboard (Type Cover) is considered an optional accessory. It is best to include any hardware that originally came with the device at the time of purchase.

Question 7

How fast will I get paid after selling my Microsoft Surface device?

Accepted Answer

We guarantee fast payment! We process and send your funds within 24 business hours of completing the inspection of your Microsoft Surface laptop.

You have a wide range of convenient and secure payment methods to choose from:

Instant Digital: PayPal, Zelle, Cash App, and Venmo are typically received immediately after processing.
Retail: Amazon Gift Cards for easy shopping.
Traditional: A physical Check mailed the same day payment is processed.

Question 8

What happens if I change my mind after sending in my Microsoft Surface?

Accepted Answer

No problem at all! This is covered by our No-Risk Guarantee. If you change your mind for any reason, or if you decline the final offer after inspection, we will ship your Microsoft Surface back to you entirely free of charge. This guarantee ensures a zero-risk way to sell your Microsoft Surface online.

Sell your Microsoft laptop for cash

Select your Microsoft laptop model

Frequently Asked Questions

Selling Your Microsoft Laptop

Option 1: Shipping All Laptops in One Box (Recommended)

Option 2: Shipping Laptops in Separate Boxes

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