Peace of mind, guaranteed. Selling your electronics online shouldn't feel risky. Our Trust Promise guarantees clear communication, secure handling, documented inspections, and free returns if you do not accept an updated offer.
See your offer before sending anything in.
Use our prepaid label to ship your device safely.
We verify the model, specs, condition, accessories, and any issues that affect value.
If anything changes, we explain the reason and upload photos when needed.
If you do not accept an updated offer, we return your device at no cost.
Eligible devices are factory reset and wiped before resale.
Selling used electronics online can feel uncertain, especially when your final payout depends on an inspection you cannot see in person. We built our process to make that part clearer.
When your device arrives, we verify the model, specifications, condition, included accessories, and functional status. If everything matches your quote, we move forward with payment. If something affects the value, we explain what changed, provide photos when needed, and give you the choice to accept the updated offer or have the device returned free of charge.
As a BBB Accredited Business, Canitcash is focused on clear expectations, fair inspections, and seller control from quote to payout.
Every device sent to Canitcash goes through a documented inspection before payout. Our goal is simple: confirm what was received, verify the device accurately, protect your data when applicable, and make sure your final offer is based on the actual model and condition.
When your shipment arrives, we update your order status so you know the device has been received. Each item is unpacked, checked in, and tracked through our inspection workflow. Most inspections are completed the same or next business day, though we ask customers to allow 1 to 2 business days depending on volume and device type.
The first major step is confirming that the device matches the model selected during the quote. We verify details such as:
If the wrong model was selected, or the specifications differ from the quote, we review the correct value and explain the change before you decide what to do next.
For eligible devices, we factory reset and wipe the device before resale, typically using the built-in reset tools in Windows, macOS, iOS, Android, or the device's own operating system. We recommend removing personal accounts, device locks, and cloud accounts before shipping whenever possible. It avoids delays and lets us fully inspect the device. If a device is locked, password protected, or enrolled in a business or school management system, it may affect the final offer or prevent us from purchasing it.
After reset and setup, we test the device for normal operation. Depending on the device type, this may include:
Our inspection is designed to catch issues that may not be obvious from the outside but still affect resale value.
We compare the device's actual condition to the grade selected during the quote. Common condition factors include:
Minor cosmetic wear may not affect the offer much, but major wear, damage, missing parts, or functional defects can change the final value.
Once inspection is complete, we update your order and notify you. If the device matches the original quote, we approve the order and issue payment by your selected method. If the offer changes, we explain why and, when helpful, upload inspection photos so you can review the issue yourself. You can then accept the updated offer or decline it and request a free return. There is no pressure to accept an adjusted offer.
Our no-risk guarantee is simple: if your inspected offer changes and you do not accept it, we return your device at no cost.
This guarantee is one of the most important parts of our process, because it removes the biggest concern sellers have when mailing in electronics: getting stuck with an offer they do not want.
Your privacy matters. For eligible devices, we perform a factory reset and wipe before resale, returning devices to a clean state before they are listed for sale. We still recommend removing personal files, signing out of accounts, disabling device locks, and backing up anything important before shipping.
Some devices cannot be fully reset or inspected if they are still connected to a personal, business, school, or cloud account. If a device arrives locked or restricted, we will contact you with the next steps.
A buyback process only works when sellers know what is happening with their device. That is why we provide order updates, inspection results, and clear explanations when something affects value. If an adjustment is needed, we explain the reason instead of leaving you guessing.
Canitcash is built around a straightforward promise: quote clearly, inspect fairly, communicate honestly, and return the device free of charge if you do not accept an updated offer.
Read our full Frequently Asked Questions, or get in touch and we'll help.
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